911 Dispatch Day in the Life and Pension Legislation

A day in the Life of Jeremy Hanson, a 911 Dispatcher, Council 65 Executive Board Trustee, and Local 639 President

We joined Jeremy at work to get a glimpse of the vital work he does every day. Dispatchers are master multitaskers. They hear and comprehend every conversation in earshot, juggle multiple radio channels, and attend to information coming in on each of their 5+ computer monitors. 

We learned about "what3words" an excellent resource to help first responders locate you in an emergency.
 

The work takes a toll on the worker. The constant pressure can lead to various mental health challenges like anxiety, burnout, depression, insomnia, and PTSD. In high-pressure jobs like this, your union can be a way to make changes, not only on the job, but in legislation as well.